What is Curl Jar?
A quality hair care product designed to enhance natural curl patterns, reduce frizz, and nourish hair. Formulated with natural plant-powered vegan ingredients.
How do I use Curl Jar?
Apply to wet hair for best results, as wet hair absorbs better. Adjust the amount to suit your hair type. Experiment to find the perfect balance for your curls. Non-greasy with flexible medium hold.
Is Curl Jar suitable for all hair types?
Yes, the curl activator was formulated to work effectively on all curl types, it emulsifies great with water, which means loose waves to tight coils can be tamed. Adjusting the product's concentration allows you to tailor it to your hair.
What makes Curl Jar different from other curl-enhancing products?
Our selected natural ingredients, including Tamanu Oil, Aloe Vera, Red Algae Extract, Flax and Chia Seed Extract, are all designed to provide superior curl enhancement and nourishment.
- Nourishing
- Non-greasy
- Non-itchy
- Lightweight
- Volumising
- Medium hold
- Soft touch
- Hydrating
- No build up
Are there any harmful ingredients in the product?
No, our focus is on clean and safe hair care. Carefully selected ingredients which are kind to your hair and skin, while also maximising curl performance. Clinically tested in the UK and safe for sensitive skin. Curl Jar products are 100% Vegan, approved by the Vegan Society and Cruelty free approved with the Leaping Bunny Program.
What's the scent?
No Perfumes! In the long run they will dry your hair. We've opted for natural scents - A blend of citrusy lemongrass, refreshing grapefruit and a light, nutty aroma from 100% cold pressed Tamanu Oil.
Can I use Curl Jar in combination with other hair products?
Yes, Curl Jar is compatible with most other hair care products. For best results with just one product, we recommend using Curl Jar as a styling and conditioning solution on clean, washed, wet hair. An easy to use leave-in styler and light treatment.
Can I use Curl Jar if I have chemically straightened hair?
Curl Jar is designed to enhance the your curls by maximising the potential of your natural curl pattern. It can still be used on chemically straightened hair to add moisture and encourage natural curls to forms again on hair that's recovering.
Is it safe for daily use?
Yes, Curl Jar products are dermatologically tested kind for sensitive skin & scalps.
Can I change or cancel my order?
Yes, if you have any issues, please get in touch via hello@curljar.com. You have 2 hour after completing your purchase to request cancellation or edits to address due to a swift parcel dispatch. You are responsible for filling out your correct address. Once the order is marked as dispatched, no amendments can be made and we are not liable if it goes to an incorrect address you have entered. Refunds are sent to the original payment method only.
What forms of payment do you accept?
We accept card Visa, MasterCard, Amex, Maestro, (both credit and debit), Google, Apple Pay & Shop Pay in order to provide a speedy checkout option.
What if my item arrives damaged?
On the rare occasion that your order is damaged during transit, please contact us immediately so we can resolve the issue quickly. Should you receive your item damaged in any way, immediately inform the delivery company as soon as possible to file a claim for damages and also inform Curl Jar within 1 working day of receiving your damaged parcel and we will resolve as quickly as possible.
Can I return Curl Jar products if I'm not satisfied?
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or replacement.
Due to the nature of the product, to be eligible for a return, your item must be unused for sanitary reasons, intact and in the same condition that you received it, with original packaging. Curl Jar does not offer free return postage at this stage, so we advise using a tracked postage service when sending it to ensure it reaches us.
We do not accept returns on the basis that there is an upcoming sale e.g. Black Friday.
To complete your return, we require a receipt or proof of purchase and receipt of the item back to our HQ. If you email us at hello@curljar.com, with your order number, reason for exchange/refund, we can go from there!
How long does a jar typically last?
The longevity of a jar depends on your hair length and how often you use it. On average, a 250ml jar should last 2-4 months.
Where can I purchase Curl Jar products?
You can purchase Curl Jar directly from our website, we ship within the UK and we offer worldwide shipping options via standard international or Fedex. Keep an eye out for authorised salons & retailers in your area.
What is the shelf life of the product?
Curl Jar has a shelf life of 6 months once opened. Be sure to store it in a cool, dry place to maximise its freshness. Close firmly and keep away from direct sunlight.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@curljar.com
Other inquiries? Let's chat.
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